DISHCARD HELP CENTER
Your next step,
made clear.
From your first dish to your next service.
Find the answers, see the steps, and keep things moving.
FIND YOUR NEXT STEP
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Let’s try a different starting point.
Use a shorter phrase, such as “email”, “QR”, or “allergens”. You can also browse troubleshooting guides or email support@dishcard.app.
NEW TO DISHCARD?
Ready for your
first service.
Start with the menu you know. Build the ingredient records behind it, then put clear information in your team’s hands.
Enlarge screenshotMAKE YOURSELF AT HOME
What can we help with?
38 guides. Seven practical topics.
Getting started
Your account, your first menu, and a clear path to your first service.
5 guidesMenus & dishes
Build your menu, add variations, manage specials, and make everyday changes.
7 guidesIngredients & allergens
Check your sources, build recipes, and understand what your chart shows.
6 guidesSharing & printing
Publish a guest menu, download a PDF, and put your QR code to work.
7 guidesTeam & account
Give the right people access and keep your restaurant details in order.
6 guidesBilling & access
Understand your trial, manage your subscription, and restore editing access.
3 guidesSomething not working?
Find a practical fix for sign-in, imports, allergen records, and outputs.
4 guidesBETWEEN SERVICES
A useful place to start.
Small changes. Clear next steps.
Update a supplier product or recipe
Change the correct shared record, review its impact, and refresh the materials your team uses.
Ingredients & allergens 3 min readInvite teammates and choose their roles
Add editors or viewers, confirm an invitation was accepted, and remove access when responsibilities change.
Team & account 4 min readUnderstand allergen flags and review status
Learn the difference between Contains, May contain, None, and an unfinished review.
Ingredients & allergens 3 min readKeep printed cards current after menu changes
Use reprint reminders and a simple service check to replace old PDFs and paper copies after changes.
Sharing & printing 4 min readCreate or reset a staff link and PIN
Give the kitchen read-only access, save a new PIN, and replace shared access when the team changes.
Team & account 4 min readFix missing, expired, or unsuccessful sign-in links
Recover passwordless sign-in, check the right email, and distinguish local testing from delivered email.
Something not working? 4 min readSomething holding you up?
Find the fix for a missing email, an import that needs attention, or an output that looks different.
Still need a hand? Email support@dishcard.app.