Fix missing, expired, or unsuccessful sign-in links
Recover passwordless sign-in, check the right email, and distinguish local testing from delivered email.
For: Anyone signing in to Dishcard
In this guide
Request the right link
Dishcard uses email sign-in links, so there is no password to reset. Open the sign-in page, enter the email used for the restaurant or invitation, and choose Email me a sign-in link. Use an email you can open on the device where you want to work.
On Check your email, confirm the displayed address. If it is wrong, select Use a different email. Check spam or promotions before requesting another message. Choose Resend sign-in link when its countdown finishes; the page waits 60 seconds before offering another send.
Sign-in links work once and expire after 15 minutes. If you requested more than one, use the newest message and avoid returning to a link you already opened.
Enlarge screenshotRecover from the message you see
| What you see | What to do |
|---|---|
| That link has expired or was already used | Request a fresh link with the same email and open it once. Your saved restaurant information is still there. |
| Couldn’t send your sign-in link | Read the error, correct the address if needed, and retry only after the stated wait. A failed send is not confirmation that a message was delivered. |
| Too many requests | Stop resending and wait for the limit to clear. Sign-in requests are limited to five per email in a rolling hour. |
| Local email inbox | In a local test app, open the displayed sign-in link there. Use Refresh inbox if needed; no external email is being delivered in that mode. |
Check the account after signing in
If sign-in succeeds but your restaurant is missing, check the Restaurant selector and ask the owner to confirm the invited email. A removed membership is not restored by requesting another link. Use restaurant access troubleshooting before creating a new location.
Use Continue with Google only when that option is shown. Google sign-in can be unavailable while email sign-in remains supported; do not assume every account has it enabled.
Select Keep me signed in for 30 days only on a trusted device. For a shared tablet, open Sign-in & sessions and select Sign out when finished. Viewers can use that direct link even without Settings in their navigation. Sign out everywhere ends your sessions on every browser, including the current one, while other teammates keep their own sessions. You will need a fresh link afterward. Staff PIN access has a separate reset process managed by the owner.
Reviewed against the current Dishcard app. Screenshots use sample restaurant data.